Marcela works in the packaging department of a dye manufacturer. She’s writing a request asking her supervisor to provide department employees with face masks and aprons to protect them from exposure to chemicals. What are the best ways in which Marcela can start and close her message? Marcela can start her persuasive message with a hook such as, “ Last week, one of our employees had chemicals splashed on his shirt. .” To close her message, she could use motivation by saying, “ We would all feel much safer if the masks are provided immediately. .”